Contact Bedas with the exact plan name and member details to identify the relevant booking path. Then confirm current network participation and benefits with that selected platform and your insurer before scheduling.
Insurance
Insurance and payment questions
Bring the exact plan name and member details. Bedas can help identify which booking path to contact; the selected platform and insurer must confirm network participation, benefits, and expected costs.
Board-certified psychiatristEnglish · SpanishGreater Miami access + ask about Florida video visits
Plan examples · coverage varies
An insurer logo is only a starting point. The same company can offer multiple plans and networks, so confirm the exact plan, provider, visit type, and cost share before relying on coverage.
A private first step
Ask the office to contact you.
Plan examples
Find the logo, then verify the exact plan.
These logos are starting-point examples, not a current eligibility list. Participation, benefits, and expected costs vary by booking path, exact plan, provider, service, and visit type.
The booking path matters
Bedas direct, Grow Therapy, and Headway are separate booking paths; confirmation in one does not transfer to another.A logo is not a guarantee of coverage or proof that it applies to every booking path. Bring the exact plan and member details, then confirm participation with the selected platform and insurer.
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01What to confirm before schedulingUse the exact plan and member information to confirm the provider network, visit benefit, booking path, and expected patient cost.OpenClose
Have the plan name, member ID, subscriber details, and the kind of visit you are considering. Bedas can help you identify whether to continue through the office, Grow Therapy, or Headway, but current participation and benefits must be confirmed with that selected path and the insurer.
Ask about the provider network, deductible, copay or coinsurance, prior authorization, and whether the benefit differs for video and in-person visits. An estimate is not a guarantee of what the plan will ultimately pay.
- Confirm the exact plan and provider network
- Confirm the booking path and visit type
- Ask about deductible, copay, coinsurance, and prior authorization
- Ask about self-pay when coverage is unavailable or unclear
02What to have ready before you callCollect the plan name, member ID, date of birth, subscriber details, and the visit type before you contact the office.OpenClose
Before you contact the office, write down the exact plan name, the member ID, the date of birth, and the subscriber details when they apply. Note the visit type you are asking about as well.
The exact plan name matters more than the insurance company name, because the same company can offer many different plans. With these details in hand, the office can help identify the relevant booking path instead of working from the company name alone.
- Exact plan name, not only the insurance company
- Member ID and date of birth
- Subscriber details when they apply
- The visit type you are asking about
03Why an insurer logo is not a confirmationA logo identifies an insurance company, not the specific plan, network, or benefit that applies to your visit.OpenClose
Seeing an insurance logo is only a starting point. The same company can offer many different plans and networks, so a logo does not confirm that a particular plan is accepted for a particular visit.
Treat the logo as a reason to ask, not as an answer. Confirm the exact plan, the provider, the visit type, and the cost share with the booking path and your insurer before relying on coverage.
- A logo identifies a company, not a plan
- One company can offer several plans and networks
- Confirm the plan, provider, visit type, and cost share
04Confirm the booking path and the visit formatBedas can help identify whether to continue through the office, Grow Therapy, or Headway, and each path and visit format needs its own confirmation.OpenClose
Contact Bedas with the exact plan name and member details so the office can help identify the relevant booking path. Current network participation and benefits then have to be confirmed with that selected platform and with your insurer before scheduling.
Confirm the visit format at the same time. A plan can apply different network, authorization, or cost-sharing rules to video and in-person psychiatry, so a telehealth benefit should be checked separately rather than assumed from an in-person benefit.
- Ask which booking path applies: office, Grow Therapy, or Headway
- Confirm participation with that path and with the insurer
- Check the telehealth benefit separately from in-person
- Confirm the provider as well as the plan
05Cost questions worth asking firstAsk about copay or coinsurance, deductible, prior authorization, network status, non-covered services, and self-pay before the visit.OpenClose
Ask about copay or coinsurance, deductible, prior authorization, network status, and services the plan does not cover. Ask about self-pay options as well, in case coverage is unavailable or unclear.
Any figure you receive beforehand is informational. An estimate is not a guarantee of what the plan will ultimately pay, and final responsibility depends on the plan and the claim.
- Copay or coinsurance and deductible
- Prior authorization and network status
- Services the plan does not cover
- Self-pay options if coverage is unclear
Common questions
Useful answers before you contact the office.
No. The same insurance company may offer many different plans. Bring the exact plan name so the office can help check coverage for the visit you need.
Yes. A plan can apply different network, authorization, or cost-sharing rules to video and in-person psychiatry. Confirm the provider, booking path, visit format, and telehealth benefit before scheduling.
Have the plan name, member ID, date of birth, subscriber details when applicable, and the visit type you are asking about ready for the office.
Ask about copay or coinsurance, deductible, prior authorization, network status, non-covered services, and self-pay options. Any estimate is informational; final responsibility depends on the plan and the claim.
A private first step
Have an insurance question?
Contact the office before scheduling to identify the right booking path and the plan details you still need to confirm.
Contact Bedas
Office and video options
